How My Fit Pod Hit Record Revenue with Gymflow

At a Glance

About My Fit Pod

My Fit Pod is a self-service fitness concept that combines a fully equipped gym with a private studio — available 24 hours a day, 7 days a week, with no staff on-site. Clients book an hour, walk in, and train on their own terms: their music, their pace, no queues for equipment, no crowds.

Founded shortly after COVID in 2020, the brand started with a single location in Aylesbury and has since grown to eight franchise sites across the UK, with international expansion into France on the horizon.

The model also serves as a launchpad for personal trainers. Instead of paying hundreds of pounds in monthly gym rent — often before they have a single client — new PTs can use My Fit Pod to build their client base without long-term agreements, upfront kit costs, or the pressure of a traditional gym floor split.

"This is a good space for new PTs to come build their client base without being locked in for agreements or memberships or having to pay rent or having to kit out their own studio."

— Carl Simpson, Co-Founder, My Fit Pod

The Challenge

When MyFitPod launched, they needed software that could power a completely hands-off, 24/7 operation — from booking to door access to payment. Their first provider promised exactly that but fell short.

The automations were unreliable. The integration with their access control system didn't work properly. And Carl found himself building workarounds just to get the doors open on launch day — with no help from the vendor.

"They basically promised us the world and couldn't deliver. I had to find a workaround that they didn't help me with in order to get the launch and actually open."

For a business model built entirely on automation, a system that required constant manual intervention wasn't just inconvenient — it was a fundamental problem.

Why Gymflow

When Carl went looking for a replacement, his criteria were clear: he needed a platform flexible enough to support a niche, unstaffed model — one that could handle tiered memberships, automated booking, and seamless integration with their door entry system — without requiring a custom-built app or a technical team to maintain it.

"It was having the flexibility of an already existing software that can adapt to the niche requirements that we need. It's not like a normal gym — it is open 24/7 and it is private, so it needs that reflected in the automations."

The deciding factor was Gymflow's interoperability with their access control hardware and the depth of its automation engine. Where their previous system required manual steps at every turn, Gymflow connected the full chain — booking, payment, and physical access — into a single, reliable flow.

Within a week of switching, Carl could already feel the difference in his day-to-day operations.

The Results

5–10 Hours Saved Per Week

With Gymflow handling sales, bookings, access control, and member communications automatically, Carl estimates he saves between five and ten hours every week. At their flagship Aylesbury location, the team now spends just one to two hours a week on operations — cleaning, responding to emails, and the occasional social media post.

"I'd probably say it saved me about five to ten hours a week of work, having to not look after people."

Record-Breaking Revenue

My Fit Pod hit a personal best in January 2026, their strongest financial month since launching. With Gymflow's automation removing friction from the booking and payment process, the business can focus on growth rather than admin.

A System They Trust

Perhaps the biggest shift has been psychological. Carl no longer needs to hover over the system, waiting for something to break.

"We trust the system now. Before, I was always having to be there to make sure it was rectified as quick as possible."

That trust has freed Carl and his co-founder to work on the business instead of in it — critical when you're running multiple ventures and a growing franchise network.

Scaling the Franchise

GymFlow hasn't just helped My Fit Pod run a better gym — it's helped them scale a franchise.

With eight locations now open and more planned for the next quarter (including their first international site in Bordeaux, France), a reliable technology platform is essential. Gymflow supports that growth in two key ways.

Franchisee independence. New franchise owners get direct access to Gymflow's support team and self-service help documentation, which reduces the burden on Carl and his head office team. Franchisees can find answers and troubleshoot without everything funnelling through a single point of contact.

"It's good that the franchisees have the support of you and and the rest of the team. If I don't know, they can always ask you guys, which helps me a lot."

A product that evolves with the business. As My Fit Pod's model has matured, so has their use of Gymflow. The team regularly brings new ideas and edge cases, and Gymflow's willingness to adapt — whether that means adjusting automations, adding features to the roadmap, or suggesting alternative approaches — has been a differentiator.

"You're open to changing the way you do things as well, which helps us in the future be more flexible."

Support That Stands Out

Carl is quick to highlight Gymflow's customer support as a standout. Between the self-service help guides and responsive direct support, getting answers is fast — whether it's a franchisee troubleshooting an access issue or head office configuring a new automation.

"Your response rate from a customer care perspective is second to none."

Carl's Advice to Other Gym Owners

"You'd be stupid not to. Even if you just get on a call — it's free anyway, so you've got nothing to lose. But you won't regret it."

— Carl Simpson, Co-Founder, My Fit Pod

Ready to see what Gymflow can do for your gym or fitness franchise? Book a free demo and find out.